Terms of Service

Effective Date: February 12, 2026
Last Updated: February 12, 2026

1. Acceptance of Terms

By accessing and using the Float Luxury Spa website (floatluxuryspa.company) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and Float Luxury Spa, LLC.

2. Description of Service

Float Luxury Spa, LLC operates a luxury day spa in Santa Barbara, California, offering float therapy, massage therapy, facial treatments, body treatments, aromatherapy, and related wellness services. Our website provides information about our services and facilitates appointment requests.

3. Eligibility

Age Requirement:

You must be at least 18 years old to book services independently. Minors may receive services with parental consent and supervision as required.

Health Considerations:

Certain services may not be suitable for individuals with specific health conditions. You must disclose relevant health information and consult with your healthcare provider if you have concerns.

4. Appointments and Bookings

Scheduling:

Appointments can be requested through our website, by phone, or by email. Appointments are confirmed upon our acceptance.

Cancellation Policy:

  • Cancellations must be made at least 24 hours in advance
  • Late cancellations may be subject to fees
  • No-shows may be charged the full service price
  • We reserve the right to cancel appointments due to unforeseen circumstances

Arrival:

Please arrive 10-15 minutes before your scheduled appointment. Late arrivals may result in shortened treatment time.

5. Payment

We accept cash, credit cards, and other payment methods as posted. Prices are subject to change. Current pricing will be provided upon booking. Gratuities are appreciated but not required. Refunds are provided at our discretion based on circumstances.

6. User Responsibilities

You agree to:

  • Provide accurate information
  • Disclose relevant health conditions
  • Arrive on time for appointments
  • Treat staff and facilities with respect
  • Follow spa policies and guidelines
  • Pay for services rendered

7. Prohibited Uses

You may not:

  • Use our services for illegal purposes
  • Harass or abuse staff or other clients
  • Damage property or facilities
  • Provide false information
  • Attempt to gain unauthorized access to our systems
  • Violate any applicable laws or regulations

8. Intellectual Property

All content on our website, including text, images, logos, and design, is owned by Float Luxury Spa, LLC or our licensors and is protected by copyright and trademark laws. You may view and print content for personal use only. You may not reproduce content for commercial purposes, modify or create derivative works, or remove copyright or trademark notices.

9. Disclaimer of Warranties

OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not guarantee specific results from treatments, uninterrupted or error-free website operation, or accuracy of all information. Our services are for relaxation and wellness purposes. They are not medical treatments and should not replace professional medical care.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Float Luxury Spa, LLC shall not be liable for indirect, incidental, or consequential damages, loss of profits or revenue, loss of data, or personal injury (except as caused by our negligence). Our total liability shall not exceed the amount you paid for the service in question.

11. Third-Party Services and Links

Our website may contain links to third-party websites or integrate third-party services (Google Maps, payment processors, etc.). We are not responsible for third-party content or services, third-party privacy practices, or third-party terms and conditions. Your use of third-party services is at your own risk and subject to their terms.

12. Termination

We reserve the right to refuse service to anyone, terminate or suspend access to our website, cancel appointments, and modify or discontinue services. You may stop using our services at any time. Upon termination, your right to use our services ceases. Provisions that should survive termination will remain in effect.

13. Governing Law and Dispute Resolution

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Santa Barbara County, California. We encourage informal resolution of disputes. Contact us first to attempt to resolve any issues.

14. Changes to Terms

We may modify these terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. For material changes, we may provide additional notice through website banner or email notification. Continued use of our services after changes constitutes acceptance.

15. Contact Information

For questions about these Terms of Service:

Float Luxury Spa, LLC
18 E Canon Perdido St
Santa Barbara, CA 93101
Email: mail11@floatluxuryspa.company
Phone: +1 (239) 287-1160