Privacy Policy

Effective Date: February 12, 2026
Last Updated: February 12, 2026

1. Introduction

Float Luxury Spa, LLC ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website floatluxuryspa.company and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide:

• Name, email address, phone number
• Mailing address
• Appointment preferences and service selections
• Health information (for treatment purposes only)
• Payment information
• Any other information you choose to provide

Information Automatically Collected:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website
• Geographic location
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and manage spa services
• Schedule and confirm appointments
• Process payments
• Communicate with you about services
• Send appointment reminders
• Respond to inquiries and requests
• Improve our website and services
• Analyze website usage
• Send marketing communications (with consent)
• Comply with legal obligations
• Prevent fraud and ensure security

4. How We Share Your Information

We may share your information with:

Service Providers:

• Payment processors
• Email service providers
• Analytics providers
• IT service providers

Legal Requirements:

• When required by law
• To protect our rights
• To prevent fraud
• In response to legal process

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze website traffic, improve user experience, and deliver targeted advertising. You can control cookies through your browser settings and our cookie consent banner. See our Cookie Policy for details.

6. Third-Party Services

Our website uses third-party services:

• Google Maps: For location display
• Google Analytics: For website analytics
• Form Submit: For form processing

These services have their own privacy policies.

7. Data Security

We implement appropriate security measures to protect your information including secure servers and encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your information as long as you are a client, as required for business purposes, as required by law, or until you request deletion. You may request deletion of your data at any time.

9. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent
• Object to processing
• Data portability

To exercise these rights, contact us at mail11@floatluxuryspa.company

10. California Privacy Rights

California residents have additional rights under CCPA:

• Right to know what information we collect
• Right to delete personal information
• Right to opt-out of sale (we do not sell data)
• Right to non-discrimination

11. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Users

Our services are based in the United States. If you access our site from outside the US, your information may be transferred to and processed in the US.

13. Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes by posting the updated policy on our website with an updated "Last Updated" date and sending email notification for significant changes. Your continued use of our services constitutes acceptance of the updated policy.

14. Contact Us

For questions about this privacy policy or to exercise your rights: